I started my career as a waitress, then an administrative temp, an administrative assistant, and later found myself on a path to being an executive assistant with a process improvement focus/specialty. When I began leveraging …
Continue reading »Author: Melissa VanDyke
This blog is made for Administrative Assistants and Salesforce Admins ready to take thier career to new levels!
The 8 Steps to Managing Successful Salesforce Projects
This is a high-level representation of the project lifecycle that I have found to be the most effective in managing successful salesforce.com projects. To download the full ebook and project template that goes along with these …
Continue reading »Salesforce Admins are Employee-preneurs
One of my favorite ways to pass the time is to reflect on the choices and events of my life that have lead me to this point. It is fascinating that so many specific choices had to come …
Continue reading »The Dirty Laundry Project
Not the “don’t deal with your personal problems while other people are around” kind of dirty laundry, but the “let’s clean some cloths” kind! To get us started, it is important we review the official …
Continue reading »The Formula for #AmbitiousAdmins
As an ambitious admin I know you have a strong desire to achieve process efficiencies, and there is no better way to solve a specific business problem than to leverage the power of formulas in …
Continue reading »Documenting Requirements is a Requirement
You went through all the work to understand what your stakeholders and subject matter experts (the “troops”) need for your new salesforce.com project (the ” business requirements”), and you never documented them… so you ended up spending …
Continue reading »Mind your PB&Js
As a salesforce.com administrator, we are constantly implementing new processes for our organizations. To start a new salesforce.com project off right, it is crucial that we take the time to interview the right people (and allow them all to …
Continue reading »Administrative Support to Salesforce.com Administration
Welcome to my first post introducing the Admin to Admin Academy series! It is dedicated to people interested in making the move from an administrative support role to a Salesforce.com Administrator. As administrative support staff, we are …
Continue reading »Events unplanned and not by chance
I by no means sat down and planned out these events. And they most certainly did not happen to me completely by chance. Somewhere in the middle it seems there is this third way of being, where …
Continue reading »Bringing all the troops to the project
Writing a use case is an ideal way of getting organized and making sure you are not missing any key components for the deliverable you are working on. Going through the exercises outlined below for any …
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