When I was young, I would tirelessly ask my parents questions. About everything. And in the 80s-90s, there was no internet, so they had to get really creative! And to this day, I have never
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The Power of Questions
Being critical or cynical is very different than being curious. Questions have nothing in common with judgments and opinions. In fact, you should throw away everything you think you know when figuring out the real
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The Bottom Line on Formulas
The Bottom Line, join and participate in the success community! First, if you have not joined SteveMo's "Who owes me a beer?!?" group on the success.salesforce.com community then you need to do that right now. Go
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The Bottom Line on Intention
Salesforce admins are also business analysts and process gurus. To be better at our job means we are paying attention to our business, and conducting ourselves as the COO of our world. We initiate meetings,
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It’s Your Time to Win this Year
Ever wonder where your time goes at work? Ever think how great it would be to tell your stakeholders exactly how much time a project is taking you to complete (vs. the time you are
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Trailhead is a Playground in the Matrix
If you want to learn more about Salesforce, it has NEVER been easier. As a Salesforce Administrator we are often asked by people in our organizations how they can start learning more about using Salesforce (because SFDC
Continue ReadingMy SFDC Project Plan: Lightning Experience Migration
This year, Dreamforce 2015 has inspired me to write a project plan for migrating my users to the Lightning Experience UI. I used my core project plan template and modified it for this Lightning Experience migration
Continue Reading#AmbitiousAdmin’s Don’t Fear the Code!
As you might know, if you have ever watched my Admin to Admin Academy Podcast, I strongly believe that formulas are the superpowers of any #AwesomeAdmin! And for #AmbitiousAdmins... well we keep taking more steps and
Continue Reading7 Quick Win Examples for Salesforce Admins
I started my career as a waitress, then an administrative temp, an administrative assistant, and later found myself on a path to being an executive assistant with a process improvement focus/specialty. I found myself implementing
Continue ReadingThe 8 Steps to Managing Successful Salesforce Projects
This is a high-level representation of the project lifecycle that I have found to be the most effective in managing successful salesforce projects. #1Current StateIdentify the business owners of the current state and schedule a
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