When I was young, I would tirelessly ask my parents questions. About everything. And in the 80s-90s, there was no internet, so they had to get really creative! And to this day, I have never
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Be a Change Agent: An Epic Battle
A change agent is a person from inside or outside the organization who helps an organization transform itself by focusing on such matters as organizational effectiveness, improvement, and development." I know that Salesforce administrators are the embodiment of
Continue ReadingSalesforce Admins are Employee-preneurs
One of my favorite ways to pass the time is to reflect on the choices and events of my life that have lead me to this point. It is fascinating that so many specific choices had to come
Continue ReadingBringing all the troops to the project
Writing a use case is an ideal way of getting organized and making sure you are not missing any key components for the deliverable you are working on. Going through the exercises outlined below for any
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