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Category: communication

The More you Ask

April 23, 2022April 23, 2022collaboration, communication, cross-functional, project management, salesforcecuriousity, level-up, questions, success

When I was young, I would tirelessly ask my parents questions. About everything. And in the 80s-90s, there was no internet, so they had to get really creative! And to this day, I have never

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The Power of Questions

April 23, 2022April 23, 2022collaboration, communication, salesforcecuriosity, level-up, questions, success

Being critical or cynical is very different than being curious. Questions have nothing in common with judgments and opinions. In fact, you should throw away everything you think you know when figuring out the real

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The Bottom Line on Intention

March 9, 2016February 18, 2023collaboration, communication, salesforce, trust

Salesforce admins are also business analysts and process gurus. To be better at our job means we are paying attention to our business, and conducting ourselves as the COO of our world. We initiate meetings,

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Be a Change Agent: An Epic Battle

September 30, 2015February 18, 2023collaboration, communication, cross-functional

A change agent is a person from inside or outside the organization who helps an organization transform itself by focusing on such matters as organizational effectiveness, improvement, and development." I know that Salesforce administrators are the embodiment of

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The 8 Steps to Managing Successful Salesforce Projects

July 26, 2015April 16, 2022collaboration, communication, salesforce

This is a high-level representation of the project lifecycle that I have found to be the most effective in managing successful salesforce projects. #1Current StateIdentify the business owners of the current state and schedule a

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Bringing all the troops to the project

February 28, 2015April 16, 2022collaboration, communication, cross-functional, project management, salesforce

Writing a use case is an ideal way of getting organized and making sure you are not missing any key components for the deliverable you are working on. Going through the exercises outlined below for any

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  • Ultimate Guide to Getting a Job in Salesforce
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  • The More you Ask

    When I was young, I would tirelessly ask my parents questions. About everything. And in

  • The Power of Questions

    Being critical or cynical is very different than being curious. Questions have nothing in common

  • The Spirit of Agile

    If you are like me, you might have done some searches on the internet about

  • The Bottom Line on Formulas

    The Bottom Line, join and participate in the success community! First, if you have not

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