People aren’t really scared of change, they are scared of the unknown.

A Change Agent works to help make the unknown less fuzzy. We do this by:

• Focusing on outcomes
• Focusing on what we can control (ourselves)

At the end of the day, businesses need to deliver value to their customers. They have to engage in initiatives and projects throughout the year to deliver that value as the business evolves and different outcomes are necessary.

The company is going to work to get that value delivered no matter what. No matter what your official role is within the organization, you are the variable that will either play a role in helping deliver the baseline value being as for or that will deliver additional value no-one saw coming!

A Change Agent understands this additional value is there and sees the potential instead of focusing on just what is being asked, and they do everything they can to bring clarity to a complex (or unclear) goal. The key is focusing on what we can control and fully understanding the outcomes that need to happen for the company’s goals to be achieved. With that type of approach and mindset, we naturally uncover information we need to bring clarity to those around us, and help the organization focus on and define the right next actions. All while helping people use the same language as we march toward a shared vision fully rallied around exciting desired outcomes.

Let’s dive deep into these concepts and level-up together!

by