Know your change phase
The wheel of change is always rolling. No matter how things feel in the moment, there is always one thing we have in our control: what we focus on. It is easy to forget this in the moment, and just…
Investigating Change: Workshop 1
We hear about “values” and “authenticity” all the time, and they always suggest a person’s “character” or “influence” on television. But have you ever really sat down and thought about what all of these different terms mean? And have you…
Investigating Change: Setting the table
“The kind of person you are is what determines your influence, which, in turn, is what determines your success.” Chris Widener, The Art of Influence I believe inviting others to Your Table, ultimately gets you invited to The Table. If…
Business Value and Outcomes
“I want to maximize adoption and optimize the success of my Salesforce implementation.” As a Salesforce implementation partner, I hear this all the time from my clients and am always thinking about the best place to guide them in focusing their…
You are the Variable
You are the variable. Your company will achieve the goals they are looking for, they have to if they want to grow and or survive. How they get there, how long it takes, what end solutions are focused on, the…
Our Teachers
I have always loved the yin-yang. For so many reasons. The biggest, representing my passion for the gray areas. It’s so easy to get wrapped up in the extremes – taking a breath and stepping back to consider all the…
The More you Ask
When I was young, I would tirelessly ask my parents questions. About everything. And in the 80s-90s, there was no internet, so they had to get really creative! And to this day, I have never stopped asking questions. Most of…
The Power of Questions
Being critical or cynical is very different than being curious. Questions have nothing in common with judgments and opinions. In fact, you should throw away everything you think you know when figuring out the real questions you have. When we…
The Spirit of Agile
If you are like me, you might have done some searches on the internet about this “agile” thing over the years. And you most likely came across terms like “stories”, “scrum masters” and “sprints” all over the place! Then, you…
The Bottom Line on Formulas
The Bottom Line, join and participate in the success community! First, if you have not joined SteveMo’s “Who owes me a beer?!?” group on the success.salesforce.com community then you need to do that right now. Go ahead. I will wait here.…