The wheel of change is always rolling. No matter how things feel in the moment, there is always one thing we have in our control: what we focus on. It is easy to forget this in the moment, and just as easy to get back on track– remind yourself: “Where your focus goes, your energy […]

You are the variable. Your company will achieve the goals they are looking for, they have to if they want to grow and or survive. How they get there, how long it takes, what end solutions are focused on, the collaboration that happens (or doesn’t)… so many things about the journey will be driven by […]

When I was young, I would tirelessly ask my parents questions. About everything. And in the 80s-90s, there was no internet, so they had to get really creative! And to this day, I have never stopped asking questions.  Most of them are about the history of things and how things work or are hypothetical or […]

Being critical or cynical is very different than being curious. Questions have nothing in common with judgments and opinions. In fact, you should throw away everything you think you know when figuring out the real questions you have. When we are leading change, we almost always don’t know what we don’t know. The only way […]

The Bottom Line, join and participate in the success community! First, if you have not joined SteveMo’s “Who owes me a beer?!?” group on the success.salesforce.com community then you need to do that right now. Go ahead. I will wait here. Not only is this group a direct line to SteveMo, the most famous Salesforce MVP in […]

Salesforce admins are also business analysts and process gurus. To be better at our job means we are paying attention to our business, and conducting ourselves as the COO of our world. We initiate meetings, brainstorming sessions, and discussions around current processes. We bring ideas and solutions, we focus on understanding problems in complete detail […]

Ever wonder where your time goes at work? Ever think how great it would be to tell your stakeholders exactly how much time a project is taking you to complete (vs. the time you are spending on other daily tasks you have to complete as part of your #AwesomeAdmin job)? Ever ponder if the time […]

If you want to learn more about Salesforce, it has NEVER been easier. As a Salesforce Administrator we are often asked by people in our organizations how they can start learning more about using Salesforce (because SFDC RULES!). Now, we have a great resource to direct them to.. and it is FREE and it rewards you with […]

This year, Dreamforce 2015 has inspired me to write a project plan for migrating my users to the Lightning Experience UI. I used my core project plan template and modified it for this Lightning Experience migration project so that you can see how to put my core template into practice in real life! I propose Salesforce Admins […]

As you might know, if you have ever watched my Admin to Admin Academy Podcast, I strongly believe that formulas are the superpowers of any #AwesomeAdmin! And for #AmbitiousAdmins… well we keep taking more steps and begin dabbling with Flow variables, and even Apex Code. There is no barrier we won’t cross when we have a burning desire to […]