Become a Change Agent in 10 Steps (CRMmarket.com)
Admin to Admin Academy with Melissa VanDyke Episode (ButtonClick Admin Podcast)
A Methodology for Documenting Process (and Crushing the Fear!) (AdminHero.com guest post)
I’m the (Kevin) Bacon of the Salesforce Community – Introducing MVD (via ericforcefield in October 2015)
How Orbitz Used Business Apps to Optimize CRM Results (featured on the Salesforce Blog in July 2014)
(Click the links to download any of these presentations as a PDF!)
The 5 Key Steps to Documenting Process Like a Rock Star! (download deck)
Watch the full video (5 Key Steps to Documenting Process Like a Rock Star and minding your PB&Js) here now!
Workflow Rule Formulas as a Gateway to Coding (download deck)
Watch full video here (Workflow Rule Formulas as a Gateway to Coding)!
Midwest Dreamin’ June 2015:
The 8 Steps to Leading Successful Salesforce Projects (full 40 minute breakout session)!
Chicago World Tour April 2015:
Level Up Your Career: The 8 Steps to Leading Successful Salesforce.com Projects in the Admin Zone Theater (20 minutes)